JOB TITLE – Process Associate – IT Virtual Assistant Services
Are you a driven professional with a passion for technology and a knack for building strong client relationships? We are seeking an experienced Business Development Manager to lead our IT Virtual Assistance Services division. In this role, you will be at the forefront of expanding our service offerings and driving growth in a fast-paced environment.
POSITION OVERVIEW
We are seeking a motivated and detail-oriented Process Associate to support our Business Development Manager and ensure the smooth operation of our virtual assistant services.
KEY RESPONSIBILITIES
- Facilitate client onboarding and ensure accurate documentation.
- Maintain and update client records and contracts.
- Generate reports on project status and performance metrics.
- Coordinate task assignments to ensure timely completion.
- Monitor service delivery for quality compliance.
- Provide customer support and resolve inquiries.
- Identify process improvement opportunities.
- Maintain operational documentation and procedures.
- Assist with billing and invoicing processes.
- Support training and onboarding of new team members.
QUALIFICATIONS
- Bachelor’s degree in business administration, management, or a related field.
- Proven experience in a similar role, preferably in IT or virtual assistant services.
- Excellent communication skills, both verbal and written, with a jovial and professional demeanor.
- Strong organizational skills and attention to detail.
- Proficiency in data management and reporting tools.
- Ability to work collaboratively in a fast-paced environment.
WHY JOIN US?
At Logan IT Inc., we value our employees and offer a supportive work environment that fosters professional growth. Join us and be a part of a team dedicated to providing outstanding IT virtual assistant services to our clients.
If you’re ready to take your career to the next level and make a significant impact, we want to hear from you!
